Your Privacy is important to Quality Training Solutions. The following privacy statement provides individuals with information about the personal information that QTS collects and the way in which it will be used.
If you have any questions or concerns regarding the following information within this statement, please contact a member of our staff on 07 5593 8333 or via email at admin@qts.edu.au
Collection and Use of Personal Information
Personal information collected by Quality Training Solutions is done so through correspondence with you and/or your company. Quality Training Solutions may collect and use the following forms of personal information;
– Information that you provide through correspondence via telephone, email, mail, fax or direct contact through our website.
– Information about transactions carried out through our website
– Information that you provide for the purpose of subscribing to any of our website or mail services.
Personal details collected from Quality Training Solutions participants are done so in order to provide the products and/or services to the participant. Where Quality Training Solutions discloses any information to its agent or contractors for the purpose of providing the product/service, the agent or contractor will be required to abide by the terms of this privacy statement. Agents or contractors are prohibited to use your personal information for any other purpose.
To ensure that Registered Training Organisations meet the national standards and offer quality training to participants, the Australian Skills Quality Authority conduct regular audits. The audit process involves a review of a training organisations policies, procedures, record keeping and practices. On occasion the Australian Skills Quality Authority may contact past and present training participants to conduct an interview to confirm that the organisation is complying with its obligations and providing a service, which meets the needs of clients and industry.
Upon request Quality Training Solutions are required to supply the following information to the Australian Skills Quality Authority:
- Contact details including address, telephone numbers and email address
For audit purposes and in the event of a complaint or appeal, the Australian Skills Quality Authority may request to view participant files. The purpose of this is to ensure compliance with regulations and standards.
Quality Training Solutions reserves the right to disclose your personally identifiable information to the extent that is required by law and when we believe that disclosure is necessary in order to comply with any legal proceedings and in order to establish, exercise or defend our legal rights.
Storage of Personal Information
The safe and secure storage of your personal information is important to us at Quality Training Solutions. Quality Training Solutions store all of the personal information that you provide on our secure servers. Any sensitive information entered through our website is protected using encryption technology.
Access to Personal Information
Participants may wish to access their records to check on work completed, progress or for other reasons. Participants are required to contact Quality Training Solutions staff directly regarding this matter. Other parties will not be permitted to access participant files without written consent from the participant.
Communications/Promotions
Quality Training Solutions may also use your provided personal information for other purposes including promotional emails. If you would not like to receive any promotional emails or similar correspondence you can simply email admin@qts.edu.au and request to be removed from the mailing list.
Privacy Statement Updates
Quality Training Solutions may update this privacy statement. Any updates made will be posted to this statement and will appear on the homepage of Quality Training Solutions website. Quality Training Solutions reserves the right to update this privacy statement at any time therefore, we encourage you to check this page occasionally to ensure you are aware of any changes.
