BSB50420 – Diploma of Leadership & Management

Overview

The Diploma of Leadership and Management is ideal for individuals who are aspiring to effectively manage and lead others. You will learn a variety of skills that are paramount to becoming a great manager. Such skills include; managing customer service, budgets and financial plans, managing people performance, managing operational plans and facilitating continuous improvement.

• POTENTIAL CAREER OUTCOMES

  Branch Manager
  Office Manager
  Business Manager
  Operations Manager
  Team Leader
  Production Manager
  Store Manager

• PATHWAYS

  Preferred pathways for participants considering this qualification include; previous completion of the Certificate IV in Leadership and Management or similar, or experience as a supervisor or in a management role without the formal qualification.

• COURSE DELIVERY

  There are three different delivery modes that students can choose from for this course.

  Online Learning:
  Online learning allows students the flexibility of completing their course at their own pace, at times to suit work and other life commitments. Avoiding commutes, classrooms and rigid timetables are just a few good reasons to undertake online learning. Students can “attend” a course at anytime, from anywhere as your training material and assessments are online.

  Distance Learning
  Distance learning allows students to have the same amount of convenience and flexibility as online learning. The only difference is that instead of studying online, you will be studying via workbooks. Distance learning is perfect for students that prefer to have hard copy resources.

  Recognition of Prior Learning (RPL)
  Recognition of Prior Learning (RPL) is an assessment process that involves making a judgement on the skills and knowledge an individual has as a result of past study and/or experience. The aim of RPL is to recognise your existing competencies without having to go through the complete process of training and assessment. You will still need to provide evidence though, upon which your assessor can base their judgement. Evidence must be:
  Authentic – it must be your own work
  Sufficient – it must demonstrate competence over a period of time, that the competencies can be repeated, and the evidence must be enough so that the assessor can make an accurate judgement regarding competency
  Current – it must demonstrate up-to-date knowledge and skills i.e. from the present or very-recent past
  Valid – it must be relevant to what is being assesses

  You may be eligible to apply for RPL on one or more Units of Competency in this course. Please contact our administration department on 1300 946 309 to discuss your RPL options.

• COURSE COMMENCEMENT

  QTS does not have set course commencement dates meaning individuals can enrol and commence their chosen course at any time.

• COURSE DURATION

  QTS courses are self-paced. Enrolments are valid for 24 months.

  How long your course will take depends on a number of factors. Included are your own efforts and commitment to submitting assessments regularly and on time, your study load (e.g. full or part time) and how many units (if any) are eligible for credit transfer and/or recognition of prior learning.

• ASSESSMENT

  Assessment formats within this Diploma include;

  Case studies
  Short answer questions
  Role plays
  Reports
  Projects
  Work Samples

• STUDENT SUPPORT

  QTS is dedicated to providing a high standard of service to our students. You can contact your trainer/assessor for help in understanding how to complete your assessments. They are happy to support you and can be contacted through our office on 1300 946 309 or directly via their email address which will be provided once you are enrolled. Students are also able to book one on one training sessions with their trainer via video conference e.g. Skype, Zoom etc.

• ENTRY REQUIREMENTS

  Age:
  Minimum age for entry into this qualification is 16 years.
  If you are under the age of 18 years, your Enrolment Form and Course Fees Agreement must be signed by a relevant parent or guardian.

  Education and Experience:
  There are no formal entry requirements in relation to prior education or experience for this qualification. However, it is recommended that students meet the following criteria;

  Successfully completed Australian Year 12 (or equivalent) OR
  Successfully completed Certificate III or higher qualification(s) AND
  Have at least 12 months work experience AND
  Sound Language, Literacy and Numeracy AND
  Computing skills such as sending an email, using a printer/scanner, using Microsoft Office programs and internet skills to undertake a variety of assessments.

  The learning materials and assessments within this qualification are written in an online or workbook format. Therefore, in order to successfully complete this course, students must have the ability to read and comprehend learning materials and undertake a variety of assessments.

  English Language:
  Entry into this qualification required proof of English proficiency to an Australian Year 12 level or equivalent.
  Equivalency can be shown through the following:
  Qualification completed in English at a Certificate III level or higher OR
  A minimum of 2 years work experience in a position that involves communicating in English (written and verbal communication)
  IELTS Test resulting in a score of 5.5 or higher

• RESOURCE REQUIREMENTS

  Students will be provided with training material either online or in a workbook and assessment activities for all units of competence.

  Students must have access to the following resources;

  Computer
  Stable Internet
  Phone
  Email
  Printer
  Scanner
  Microsoft Office (2010 version or later) – Including Word, Excel and PowerPoint
  Adobe Acrobat Reader
  Digital video recording device/digital camera (included in most mobile phones)
  Video conferencing software e.g. Zoom

  Some of the simulated assessment tasks will require students to role play scenarios. Therefore, you will also need access to four volunteers who can participate in the role play activities. It is your responsibility to find your own suitable role play volunteers.

  If you are currently not working and do not have access to workplace policies and other documents, your trainer and/or assessor will provide you with simulated samples or information regarding how you can access such policies and documents.

• QUALIFICATION STRUCTURE

  Students are required to complete 12 out of the 16 units listed below in order to obtain the Diploma of Leadership and Management. Students must complete 6 core units plus 6 elective units.

  CORE UNITS
  BSBCMM511	Communicate with influence
  BSBCRT511	Develop critical thinking in others
  BSBLDR523	Lead and manage effective workplace relationships
  BSBOPS502	Manage business operational plans
  BSBPEF502	Develop and use emotional intelligence
  BSBTWK502	Manage team effectiveness
  ELECTIVE UNITS
  BSBOPS505	Manage organisational customer service
  BSBFIN501	Manage budgets and financial plans
  BSBLDR522	Manage people performance
  BSBSTR502	Facilitate continuous improvement
  BSBOPS504	Manage business risk
  BSBWHS521	Ensure a safe workplace for a work area
  BSBPEF501	Manage personal and professional development
  BSBSTR501	Establish innovative work environment
  BSBTWK503	Manage meetings
  BSBHRM524	Coordinate workforce plan implementation

Course Fees:

Please contact the QTS Office via either email at admin@qts.edu.au or phone on 07 5593 8333 for information regarding course fees.