BSB30115 – Certificate III in Business

Overview

This qualification has been designed to equip you with the skills and knowledge required to succeed in the business world. You will develop key skills in customer service, purchasing, presentations, text documents and spreadsheets.

Participants undertaking the Certificate III in Business will develop skills and knowledge to perform a range of responsibilities, working under minimal supervision in any business environment.

• POTENTIAL CAREER OUTCOMES

  Customer service advisor
  Data entry operator
  Office Administrator
  Personal Assistant
  Receptionist

• COURSE DELIVERY

  There are three different delivery modes that students can choose from for this course.

  Online Learning:
  Online learning allows students the flexibility of completing their course at their own pace, at times to suit work and other life commitments. Avoiding commutes, classrooms and rigid timetables are just a few good reasons to undertake online learning. Students can “attend” a course at anytime, from anywhere as your training material and assessments are online.

  Distance Learning
  Distance learning allows students to have the same amount of convenience and flexibility as online learning. The only difference is that instead of studying online, you will be studying via workbooks. Distance learning is perfect for students that prefer to have hard copy resources.

  Recognition of Prior Learning (RPL)
  Recognition of Prior Learning (RPL) is an assessment process that involves making a judgement on the skills and knowledge an individual has as a result of past study and/or experience. The aim of RPL is to recognise your existing competencies without having to go through the complete process of training and assessment. You will still need to provide evidence though, upon which your assessor can base their judgement. Evidence must be:
  Authentic – it must be your own work
  Sufficient – it must demonstrate competence over a period of time, that the competencies can be repeated, and the evidence must be enough so that the assessor can make an accurate judgement regarding competency
  Current – it must demonstrate up-to-date knowledge and skills i.e. from the present or very-recent past
  Valid – it must be relevant to what is being assesses

  You may be eligible to apply for RPL on one or more Units of Competency in this course. Please contact our administration department on 1300 946 309 to discuss your RPL options.

• COURSE COMMENCEMENT

  QTS does not have set course commencement dates meaning you can enrol and commence your chosen course at any time.

• COURSE DURATION

  QTS courses are self-paced. Enrolments are valid for 12 months (full time) or 24 months (part time).

  How long your course will take depends on a number of factors. Included are your own efforts and commitment to submitting assessments regularly and on time, your study load (e.g. full or part time) and how many units (if any) are eligible for credit transfer and/or recognition of prior learning.

• ASSESSMENT

  Assessment formats within this Certificate include;

  Case studies
  Short answer questions
  Role plays
  Reports
  Projects
  Work Samples

• STUDENT SUPPORT

  QTS is dedicated to providing a high standard of service to our students. You can contact your trainer/assessor for help in understanding how to complete your assessments. They are happy to support you and can be contacted through our office on 1300 946 309 or directly via their email address which will be provided once you are enrolled. Students are also able to book one on one training sessions with their trainer via video conference e.g. Skype, Zoom etc.

• ENTRY REQUIREMENTS

  Age:

  The minimum age for entry into this qualification is 16 years. If you are under the age of 18 years, your Enrolment Form and Course Fees Agreement must be signed by a relevant parent or guardian.

  Education & Experience:

  There are no formal entry requirements in relation to prior education and experience for this qualification. However, it is recommended that you meet the following criteria;

  Successfully completed Australian Year 10  OR
  Successfully completed Certificate II or higher qualification(s) AND
  Have at least 12 months work experience AND
  Sound Language, Literacy and Numeracy AND
  Computing skills such as sending an email, using a printer/scanner, using Microsoft Office programs and internet skills to undertake online research.

  The learning materials and assessment within this qualification are in a written online or workbook format. Therefore, in order to successfully complete this course, you must have the ability to read and comprehend learning materials and undertake a variety of assessments.

• RESOURCE REQUIREMENTS

  Students will be provided with training material either online or in a workbook and assessment activities for all units of competence.

  Students must have access to the following resources;

  Computer
  Stable Internet
  Phone
  Email
  Printer
  Scanner
  Microsoft Office (2010 version or later) – including Word, Excel and PowerPoint
  Adobe Acrobat Reader
  Digital video recording device/digital camera (included in most mobile phones)
  Video conferencing software (Zoom).

  Some of the simulated assessment tasks will require students to role play scenarios. Therefore, you will also need access to four volunteers who can participate in the role play activities. It is your responsibility to find your own suitable role play volunteers.

  If you are currently not working and do not have access to workplace policies and other documents, your trainer and/or assessor will provide you with simulated samples or information regarding how you can access such policies and documents.

• QUALIFICATION STRUCTURE

  Students are required to complete the 12 units listed below in order to obtain the Certificate III in Business. This qualification consists of 1 core unit plus 11 units elected from the electives list below.

  CORE INDUSTRY UNIT
  BSBWHS302	Apply knowledge of WHS legislation in the workplace
  ELECTIVE UNITS
  BSBCMM301	Process customer complaints
  BSBCUS301	Deliver and monitor a service to customer
  BSBFIA301	Maintain financial records
  BSBFLM305	Support operational plan
  BSBFLM309	Support continuous improvement systems and processes
  BSBINM301	Organise workplace information
  BSBITU314	Design and produce spreadsheets
  BSBITU306	Design and produce business documents
  BSBPRO301	Recommend products and services
  BSBPUR301	Purchase goods and services
  BSBWOR301	Organise personal work priorities and development

Funding:

Certificate III Guarantee – COMPLETE YOUR CERTIFICATE III BUSINESS FOR $50 AUD!

Course Fees:

Please note the prices below are for domestic students only.

If you do not quality for Certificate 3 Guarantee funding you can still enrol via our fee-for-service option. Please see our fee for service course fees below;

Online/RPL Delivery: $1,250 AUD – 

Option 1: Full fees upon enrolment – Save 10%
Option 2: $250 upon enrolment plus $100 x 10 monthly payments

Distance Delivery: $1,500 AUD –

Option 1: Full fees upon enrolment – Save 10%
Option 2: $250 upon enrolment plus $125 x 10 monthly payments